Commit: CV Updates.
This commit is contained in:
clive
@@ -27,22 +27,22 @@
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<h1 class="display-6 fw-bold">Key Achievements</h1>
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<ul class="col-md-12 fs-6">
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<li>
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Managed the successful replatforming and rebranding of <i>Telstra Health’s</i> <strong>Medicines Information</strong> management system into <i>'Entry Point'</i>, enhancing operational efficiency and <strong>Clinical Decision Support</strong> for internal and external customers. Spearheaded the UX and tech stack upgrade of <i>AusDI</i> product, improving user experience and securing long-term business sustainability.
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<strong>Enhanced clinical decision support, operational efficiency, and long-term product sustainability</strong> by managing the successful replatforming and rebranding of Telstra Health’s Medicines Information management system into Entry Point, and spearheading a UX and technology stack upgrade of the AusDI product for internal and external customers.
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</li>
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<li>
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Spearheaded <i>Telstra Health's</i> position in the healthcare market as a trusted provider of <strong>Electronic Referral</strong> solutions, leading to a business partnership with the <strong>Australian Government</strong> by delivering an interoperable <strong>SMART on FHIR</strong> electronic work capacity certificate referral solution for <i>ReturnToWorkSA</i> and <i>Comcare</i>.
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<strong>Positioned Telstra Health as a national leader in digital health interoperability</strong> by leading delivery of Australia’s first secure, interoperable SMART on FHIR work capacity certificate, resulting in subsequent multi-million-dollar government contracts (ReturnToWorkSA).
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</li>
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<li>
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Expanded <i>MedicalDirector’s</i> market share by planning and overseeing the end-to-end delivery of its first <strong>Medicines DaaS</strong> API platform, from concept through to the execution of the initial customer service contract.
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<strong>Created a new recurring revenue stream for MedicalDirector</strong> by establishing and launching the organisation’s first medicines Clinical Decision Support (CDS) Data-as-a-Service platform, mapped to AMT (SNOMED CT-AU), achieving a signed customer contract (2018–2019).
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</li>
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<li>
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Drove revenue growth for <i>Getting Personal</i>, one of the UK's largest online personalized gift stores, by facilitating the successful implementation of a tailored retail <strong>Data Analytics</strong> solution.
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<strong>Generated £400k+ in incremental annual revenue</strong> for the UK’s #1 personalised gifts retailer (Getting Personal) by defining, building, and delivering a custom retail data analytics platform directly aligned to core business KPIs.
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</li>
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<li>
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Contributed to the rebranding of <i>Best Western Hotels</i> by delivering a business-critical <strong>Ecommerce Platform</strong>, enhancing brand recognition and customer experience across <i>290+ privately-owned hotels</i>.
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<strong>Improved conversion, reduced churn, and elevated brand quality</strong> across 290+ independent hotels by leading the end-to-end rebranding and delivery of Best Western Hotels’ UK/Europe business-critical marketing and e-commerce platform in collaboration with internal teams and external partners.
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</li>
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<li>
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Increased processing efficiency and accounting accuracy for <i>Best Western Hotels</i> by designing and developing a <strong>Credit Card Reconciliation</strong> application, validating phone sales against actual sales data.
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<strong>Reduced financial processing time by 80% and eliminated manual errors</strong> by leading the automation of credit-card reconciliation workflows across Best Western Hotels’ phone-based sales channels.
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</li>
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</ul>
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</div>
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@@ -22,19 +22,16 @@
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<ul>
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<li>
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Defined quarterly product objectives and scope reporting to Product Lead of Digital Health Content
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Define quarterly OKRs and roadmap scope for Clinical Decision Support (CDS) products including AusDI, Medicines DaaS, AIDH, DRTC, Entry Point and Access Control System (ACS), reporting to Product Lead.
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</li>
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<li>
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Planned and estimated the product road-map within defined budget
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Own backlog prioritisation and stakeholder alignment across clinical, technical, and commercial teams.
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</li>
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<li>
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Maintained and prioritised product backlog for Clinical Content & AusDI products
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Partner with sales and pre-sales to shape government and enterprise deals.
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</li>
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<li>
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Engaged and managed key stakeholders throughout the product lifecycle
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</li>
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<li>
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Supported product sales and pre-sales activities
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Drive data-informed iteration using customer feedback loops and usage analytics.
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</li>
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</ul>
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</div>
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@@ -45,16 +42,14 @@
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</p>
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<ul>
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<li>
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Planned product road-map in line with product business strategy reporting to the General Manager of Hospitals and Connected Health
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Planned and executed roadmap for Kyra Secure Messaging (Argus), ConnectingCare & eReferrals, aligning with hospital and GP strategies.
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</li>
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<li>
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Maintained and prioritised product backlog for Kyra Secure Messaging & eReferrals products
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Led cross-functional squads (8–12 engineers, UX, QA) to deliver secure, compliant integrations.
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</li>
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<li>
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Worked with delivery teams and key stakeholders to deliver positive customer and business outcomes
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</li>
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<li>
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Aided business development to deliver both government tendered and private sector healthcare solutions
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Supported BD in winning government tenders and private healthcare contracts.
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</li>
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</ul>
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<a href="https://www.telstrahealth.com/" style="color:#212529bf;">www.telstrahealth.com</a>
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@@ -68,7 +63,7 @@
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<h1 class="display-6 fw-bold">RP Data Pty Ltd t/a CoreLogic Asia Pacific</h1>
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<p class="col-md-8 fs-6">
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CoreLogic is a global leading property market data and insights solutions provider within Australia, NewZealand and America.
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Cotality (formerly RP Data Pty Ltd t/a CoreLogic Asia Pacific) is a global leading property market data and insights solutions provider within Australia, NewZealand and America.
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</p>
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<p class="col-md-8 fs-6">
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<strong>Snr. Professional Product Owner</strong> <br />Sydney, January 2020 to December 2020
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@@ -96,7 +91,7 @@
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</p>
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<h1 class="display-6 fw-bold">Health Communication Network Pty Ltd t/a MedicalDirector</h1>
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<p class="col-md-8 fs-6">
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MedicalDirector is a healthcare management software solutions and information provider and leader in the Australian market.
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Telstra Health (formerly MedicalDirector) is a healthcare management software solutions and information provider and leader in the Australian market.
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</p>
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<p class="col-md-8 fs-6">
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<strong>
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@@ -164,21 +159,21 @@
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York, April 2016 to September 2016
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</p>
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<ul>
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<li> Enhanced business processes and delivered requirement documentation for client on boarding and change requests
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<li>
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Collaborated with retail clients to capture onboarding and change-request requirements, producing clear functional specifications supporting product and data platform updates.
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</li>
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<li>
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Improved business analysis process documentation
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Improved internal analysis and documentation processes, increasing efficiency and consistency across delivery teams.
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</li>
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<li>
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Working with key stakeholders to deliver quality FRS documentation for new and existing clients
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Supported the design and enhancement of FRS documentation for clients including Boohoo, Jack Wills, Ann Summers and Getting Personal.
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</li>
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<li>
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Aiding in the delivery of an ETL data warehouse extension to their Active DB product offering for analysis of client marketing and sales data
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Contributed to extending the ETL data warehouse to support new analytics capabilities for marketing and sales insights.
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</li>
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<li>
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Working alongside existing and on boarding new consumer retail clients such as Getting Personal, Boohoo, Jack Wills and Ann Summers
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Coordinated internal and client-facing project activities, strengthening stakeholder communication and delivery alignment.
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</li>
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<li>Project Managed internal and client projects
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</ul>
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<a href="https://www.xcm-uk.com/" style="color:#212529bf;">www.xcm-uk.com</a>
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</div>
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@@ -190,7 +185,7 @@
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</p>
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<h1 class="display-6 fw-bold">World Nomads Group Pty Ltd. </h1>
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<p class="col-md-8 fs-6">
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nib Travel formerly World Nomads Group are an online travel insurance company specialising in providing short term insurance cover.
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nib Travel (formerly World Nomads Group) are an online travel insurance company specialising in providing short term insurance cover.
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</p>
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<p class="col-md-8 fs-6">
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<strong>
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</p> <ul>
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<li>
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Delivered customer focused application improvements across the four public brands World Nomads, SureSave, TID and Cheap Travel Insurance
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Delivered enhancements across customer-facing travel insurance products, working in Agile teams and collaborating with product owners using C#, .NET, AngularJS and CMS platforms.
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</li>
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<li>
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Use of Agile scrum for the full project life cycle
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</li>
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<li>
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Retrospectives, sprint planning sessions and backlog reviews
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</li>
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<li>
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Worked with product owner to manage product backlog and priorities user stories
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</li>
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<li>
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Peer to peer reviews of requirement/project documentation through Microsoft TFS
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</li>
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<li>
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Use of unit tests to meet acceptance criteria
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</li>
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<li>
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Backend business logic on an enterprise platform using C#, SQL, Microsoft.NET technologies
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</li>
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<li>
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Frontend UI design using MVC, HTML5, SASS and AngularJS, also working with Orchard CMS
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</li>
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</ul>
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<a href="https://www.worldnomads.com/au/" style="color:#212529bf;">www.worldnomads.com</a>
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</div>
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@@ -243,44 +217,8 @@
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</p> <ul>
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<li>
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Enhanced the IT offerings of the business by advising and leading the development of HR and business management application solutions following a SaaS business model delivering to clients including FitnessFirst, 3M, VW, Sibelco, Target, Johnson & Johnson, Telstra, BT Financial group, Cover-More, ING Direct and Asciano
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Hybrid BA/product/engineering role designing and delivering SaaS HR and talent management solutions for enterprise clients including Telstra, Johnson & Johnson and 3M.
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</li>
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<li>
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Performed needs analysis utilising the MoSCoW method to reach key stakeholders and build a business case for projects to follow an LSD approach
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</li>
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<li>
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Mapped out business process using BPMN, UML, Use Cases, and User Stories with the aid of tools including MS Visio and Sparx EA
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</li>
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Developed wireframes using Balsamiq Mockups and AxureRP to aid in business requirement decisions and communicate requirements to developers
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</li>
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Followed best practices to scope and communicated project estimations using MS Project
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</li>
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<li>
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Managed projects using Atlassian JIRA and user stories following the agile workflow methodology
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</li>
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<li>
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Facilitated product workshops for internal and external clients for training and user acceptance
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</li>
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Initiated business and application solutions to handle and processes customer feedback
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</li>
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<li>
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Created market research reports and MS SSRS reports to aid in the business decision making process and monitoring performance
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</li>
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<li>
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Improved the marketability and functionality of their talent management software
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</li>
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<li>
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Enhanced business processes and brand image by developing and delivering a single business branded psychometric testing portal to deliver and manage 3rd party testing
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</li>
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<li>
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Reduced business operating costs by moving infrastructure to the Amazon AWS cloud
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</li>
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<li>
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Increased product offerings to include a cutting-edge cross platform knowledge management system to aid clients with self-development
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</li>
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</ul>
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<a href="https://maximus.com.au/" style="color:#212529bf;">www.maximus.com.au</a>
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</div>
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@@ -299,36 +237,8 @@
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York, Apr. 2005 to Mar. 2011
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</p>
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<ul><li>
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Developed solutions enabling the business to gain market growth within the hospitality sector though marketing and automating business processes
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Developed and maintained web and business systems, conducted requirements analysis, and supported delivery of technology solutions for hospitality operations across multiple brands.
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</li>
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<li>
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Worked with key stakeholders to perform business and systems analysis to deliver technical specifications with the aid of Use Case, UML, Class, Sequence, ERDs’ and design mock-ups
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</li>
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<li>
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Designed, developed, maintained and co-ordinated the development of bespoke web applications and e-commerce solutions largely for but not exclusive of marketing, accounting and membership departments within Best Western, Beacon and Interchange & Consort Hotels
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</li>
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<li>
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Consulted and worked with design, digital and search engine optimisation (SEO) agencies to deliver effective compliant solutions
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</li>
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<li>
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Implemented design patterns including repository and factory patterns following best practices
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</li>
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<li>
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Monitored, developed and maintained automated data work flows across the business
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</li>
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Analysed requirements and delivered reports using Crystal Reports and CSV
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</li>
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<li>
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Mentored and supported junior members of the software development team
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</li>
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<li>
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Provided helpdesk support handling customer software related enquiries and trouble shooting
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</li>
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<li>
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ASP.NET, C#, VB.NET, ASP, SQL, HTML, CSS, JQuery, JavaScript, NHibernate, Unity and Subsonic
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</li>
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</ul>
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<a href="https://www.bestwestern.co.uk/" style="color:#212529bf;">www.bestwestern.co.uk</a>
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</div>
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@@ -9,6 +9,13 @@
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<DockerfileContext>.</DockerfileContext>
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</PropertyGroup>
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<ItemGroup>
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<Compile Remove="wwwroot\doc\**" />
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<Content Remove="wwwroot\doc\**" />
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<EmbeddedResource Remove="wwwroot\doc\**" />
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<None Remove="wwwroot\doc\**" />
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</ItemGroup>
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<ItemGroup>
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<PackageReference Include="MailKit" Version="4.8.0" />
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<PackageReference Include="Microsoft.AspNetCore.Razor.Language" Version="6.0.35" />
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<ItemGroup>
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<Folder Include="wwwroot\img\" />
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<Folder Include="wwwroot\doc\" />
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</ItemGroup>
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</Project>
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